Outlines

1. The concept of quality management and strategic development within it. 2. Standards for strategic development in quality management. 3. Benefits of a quality management system. Principles of continuous improvement. 4. The process approach to excellence in organizational performance. 5. Systematic approach to quality management and strategic improvement.

Program

Manegrial programs

Objectives

• • Empowering participants to understand various strategic and quality concepts and their applications. • Providing practical expertise to clarify the strategic planning process from all aspects and formulating a quality plan. • Enhancing participants' understanding of the strategic planning process as it relates to quality management in organizations.