- Degree Doctorate
- Code: DBA9M4
- Credit hrs: 3
- Prequisites:
Brand Management
DBA
To be determined by the lecturer at the beginning of the course.
content serial | Description |
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1 | 1. Managerial brand management experiences: o The corporate brand o The brand in a social media context o Mixed branding approaches via licensing or alliances o b2b brands, multi-sensual brands, location branding |
2 | 2. Academic, conceptual discourse on brands: o The origin of branding o The future role of brands o Gendered brands o Hi-jacked brand meanings |
3 | 3. Social and political brand discourse: o The gendered brand o The brand society o The role of brands in politics, in arts and religion o Sustainable branding o ‘Authentic non-brand’ brands. |
4 | o Service Quality Models o Measuring Service Quality and Customer Satisfaction o Differentiating and Positioning using Service Quality o Evaluating Service Products, Processes, Physical Evidence and Pricing Methods |
5 | o Measuring and Evaluating the Promotion Mix o E-Commerce and Services o Evaluating Service Recovery Programmed o People - Evaluation and Measurement |
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