Business Process Management

Description

This course introduces key principles and methods of business process management along the entire lifecycle of business processes: from identification to redesign, automation and monitoring. The course emphasizes the role of business process models as an instrument to understand and analyze business operations, and to drive the design of Information Technology solutions that support the execution of business processes. The course combines business and IT methods and is designed both for IT and business students.

Program

IS -132 CRs

Objectives

• Synthesize the principles of organizational strategy and process design. Explain the role of IT in BPM. Document processes using a process mapping tool using BPMN. Analyse the performance of existing processes and identify process improvement. Propose business solutions for process innovation and redesign projects. Create a BPM implementation strategy and implementation plan for an organization.