Psychological Aspects in the Tourism and Hospitality Industry

  • Cardiff's Metropolitan University |
  • English

Description

The course aim at clarifying important psychological issues facing tourists and the employees in the tourism and hospitality sector.

Program

B.Sc. Hotel Management

Objectives

  • 1. Introduce psychology and state its importancern2. Understand the group behaviorrn3. Apply psychology in hotels and tourism rn4. Determining the components of jobs satisfaction rn5. Clarifying the factors associated with tourism demand rn

Textbook

Data will be available soon!

Course Content

content serial Description
1Introduction , the history of psychology and several definitions
2Tourism motivational studies
3Culture and its importance
4Individual behavior
5Group behavior and the consumer buying behavior process
6The concept of team work
77th week exam
8Leadership and its types / Field Trip
9Empowerment and motivation
10Job satisfaction and its components
11Effective communication
1212th week exam
13Diversity Management for tourist and employees
14Factors associated with increase tourism demand
15Complete the actors associated with the increased tourism demand + revision
16Final Exam
1Introduction , the history of psychology and several definitions
2Tourism motivational studies
3Culture and its importance
4Individual behavior
5Group behavior and the consumer buying behavior process
6The concept of team work
77th week exam
8Leadership and its types / Field Trip
9Empowerment and motivation
10Job satisfaction and its components
11Effective communication
1212th week exam
13Diversity Management for tourist and employees
14Factors associated with increase tourism demand
15Complete the actors associated with the increased tourism demand + revision
16Final Exam

Markets and Career

  • Generation, transmission, distribution and utilization of electrical power for public and private sectors to secure both continuous and emergency demands.
  • Electrical power feeding for civil and military marine and aviation utilities.
  • Electrical works in construction engineering.

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