Front Office Management

  • Cardiff's Metropolitan University |
  • English

Description

Enabling the students to totally understand the s of the front office department and in addition to teaching them how to check guests in and out of the hotel and also how to handle guest reservations.

Program

B.Sc. Hotel Management

Objectives

  • 1. Develop an organization chart depicting the al relationships among hotel divisions and departmentsrn2. Construct and efficient reservation systemrn3. develop and follow check in and checkout settlement proceduresrn

Textbook

Data will be available soon!

Course Content

content serial Description
1Introduction to hotel management
2Hotel organization and the front office management
3Effective interdepartmental communications
4Property management system
5System-wide reservations
6Revenue management
77th week exam
8Guest registration
9Guest checkout
10Preparation and review of the night audit
11Managing hospitality
1212th week exam
13Training for the hospitality
14Promoting in-house sales
15Security
16Final Exam

Markets and Career

  • Generation, transmission, distribution and utilization of electrical power for public and private sectors to secure both continuous and emergency demands.
  • Electrical power feeding for civil and military marine and aviation utilities.
  • Electrical works in construction engineering.

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