This course introduces key principles and methods of business process management along the entire lifecycle of business processes: from identification to redesign, automation and monitoring. The course emphasizes the role of business process models as an instrument to understand and analyze business operations, and to drive the design of Information Technology solutions that support the execution of business processes. The course combines business and IT methods and is designed both for IT and business students.
IS -132 CRs
Marlon Dumas, Marcello La Rosa, Jan Mendling and Hajo Reijers.
content serial | Description |
---|---|
1 | Introduction to BPM |
2 | Process Identification and Architecture |
3 | Process Modeling in BPMN |
4 | Process Modeling in BPMN |
5 | Process Modeling in BPMN |
6 | Qualitative Process Analysis |
7 | Quantitative Process Analysis (cont) |
8 | Quantitative Process Analysis |
9 | Process Redesign |
10 | Process Redesign |
11 | Process Automation |
12 | Process Automation (cont) |
13 | Process Monitoring & Mining |
14 | Process Monitoring & Mining (cont) |
15 | Projects Discussion |
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