This course studies knowledge management within the context of large organizations, particularly those conducting business over Internet. Topics include knowledge management (KM) process model and lifecycle, case studies of effective KM in organizations, e-business frameworks and models, XML and its use in e-business transactions and services, the role of standards in effecting inter-enterprise process models and workflows, the intelligent integration and interchange of information among business partners, web service architectures and standards, and security and digital rights management in e-business environments.
IS -132 CRs
Kimiz Dalkir, Knowledge Management in Theory and Practice (MIT Press)
| content serial | Description |
|---|
| 1 | Introduction to Knowledge Management |
| 2 | Knowledge Management Cycle |
| 3 | Knowledge Management Models |
| 4 | Knowledge Capture and Codification |
| 5 | Knowledge Sharing and Communities of Practice |
| 6 | Knowledge Application |
| 7 | Knowledge Application (cont) |
| 8 | The Role of Organizational Culture |
| 9 | Knowledge Management Tools |
| 10 | Knowledge Management Strategy |
| 11 | The Value of Knowledge Management |
| 12 | The Value of Knowledge Management(cont) |
| 13 | Organizational Learning and Organizational Memory |
| 14 | The KM Team |
| 15 | Future Challenges for KM |
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