This course introduces the statistical bases of quality control and the application of tools to the design, implementation and analysis of a quality management system, while also addressing the underpinnings of quality theory and quality philosophy. This course also explores the role of information quality assurance in business decision-making, emphasizing the appropriate use of information in sustaining competitive performance. It covers Six Sigma Principles, Malcolm Baldridge Assessment ISO 9000, Total Quality Management, Product Quality Metrics, In-Process Quality Metrics, Developing a Project Quality Management Plan (QMP), Establishing Quality Assurance (QA) Strategies, and QC Tools and Techniques.
Master of Computing in Information Systems
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