Management competence in government departments and agencies.

General objectives

• Full knowledge of the concept of excellence and its role in the development process.
• Efficient use of the standards of excellence to achieve the desired results.
• Building long-term future plans for achieving the organizational goals.

Language

Arabic & English.

Duration

5 days / 20 hours.

Main topics

• The misconceptions associated with the post and the devastating impact.
• The development processes.
• A comparison between the concept of public action in the different cultures.
• A culture of excellence and the foundation upon which the transparency.
• Focus on excellence.
• Focus on the recipients of service.
• Standards of excellence.
• Leadership.
• Strategic Planning.
• Human Resources Management.
• Operations Management.
• Knowledge management.
• Results.

Target Segment

Managers and administrators working in the agencies and government departments at all levels.