Location

Community Services & Continuing Education - Port Said

Objectives

• Learn & Development new generation even fresh Graduate or student who is can work banking in the future

Outcomes

Graduates from universities and institutes to help them acquire additional skills that enable them to prepare a strong CV, which increases their chances of obtaining good opportunities to work in the banking sector, whether at the level of public or private banks Employees in the banking sector to develop their skills and thus increase career advancement opportunities

Course Contents

The Art of Selling Customer Service for Beginners Part 1: Customer Service Fundamental and Concepts Part 2: The Customer Care Process Concept of SMEs Banking and Tools of Finance Foreign Trad Finance Operations Capital Market Structure and Operations and Basics of Investment Credit and Finance Analysis Treasury Operation and structure Business Awareness: Etiquette at workplace , Behavior and