Location

Community Services & Continuing Education - Cairo

Objectives

• •To elaborate classification of skills.• To discuss how to acquire new skills.• To understand the difference between sales &Negotiation.• To explain the journey of self-awareness.• To understand negotiation concepts.• To define different definitions and relativeterminologies of negotiation.• To explain hit or myth in negotiation andupdated concepts.• To know the key attributes of successfulnegotiator

Outcomes

• To learn the essential principles in effectivenegotiation.• To realize the importance of active listening innegotiation.• To demonstrate the main steps of negotiationprocess.• To identify steps of successful preparation.• To define ground rules and exchange info withthe other party• To offer your initial proposal based upon.• To learn the effective techniques of bargaining.• To know how to overcome hard bargainingstrategies• To emphasize the critical tips of effective closing• To discuss how to handle hard situations.• To explain the difference between violentcommunication and non-violent communication.• To provide full picture about conflict.• To understand different negotiation stylestowards this conflict.

Course Contents

1-Introduction2-Understanding Negotiation Definitions and Terminologies3-Principled Negotiation4-Negotiation Process getting ready5-Negotiation Process opening proposal and bargaining 6-Negotiation process effective closing and handle hard situations7-Negotiation styles & Conflict resolving