Location

Community Services & Continuing Education - Cairo

Objectives

• Tests and speaking assignments in this course are designed to assess trainees learning in the areas listed below. After completing this course, you should be able to:1. Plan and prepare speeches that inform, persuade, or fulfill the needs of a special occasion;2. Use presentation aids to enhance your speeches3. Outline your speeches in a logical and thorough fashion4. Conduct meaningful research on a variety of topics5. Analyze your audience and design speeches to reflect your analysis6. Evaluate speeches based on a variety of verbal and non-verbal criteria7. Listen effectively, regardless of your interest in the subject matter8. Understand and explain the communication process.

Outcomes

The trainer uses up-to-date training techniques and a variety of training methods, to give all participants the best opportunities for learning including:• Class Session• Group Discussions• Simulations exercises• Case studies and Problem-solving Exercises• Individual assignments• Templates and tools

Course Contents

I. You. Create a relationship with the audience before saying a word through:• Nonverbal signals, such as meaningful pauses, direct eye contact, and comfortable posture• Language choice, which is conversational but not patronizing• Listening skills which are active and receptiveII. The Message• Speeches: follow 7 steps to crafting a speech; begin writing in the middle• Audiences: craft a message which is relevant• Handling tough questions and Q&A: answer the question which has been asked and know when to stop• Sales presentations: be open about one’s goal, and do not be afraid to sell• Special occasions: choose from several formatsII. The Situation. Follow specific strategies for the following purposes:• Conference’ Speech• Job interview• Handling the media • The witness’ stand• A crisis• Conducting a meeting.• Listening committee