Location

Community Services & Continuing Education - Cairo

Objectives

• Human Resource Managementa. Selection and guidance of office staff Oversee the staff of the office Training, evaluation, and strengthening of office staff Office Function Analysis Management of office salariesF. Labor and management relations in the Office Problems and practices of office staffIII. Department of Administrative Services Management Systems Managementa. Analysis of administrative office systems Improve office productivity Budget control

Outcomes

1.Define the functional elements of a modern business office and the trends of administrative office management and organization. 2. Describe the elements involved in the development and management of an information system for an office employing effective management practices, current equipment, and techniques. 3. Identify components of good human relations within an office environment. 4. Define factors to be considered in the selection, orientation, and evaluation of office personnel. 5. Define the supervisory functions of an office administrator. 6. Apply sound practices of office management to the solution of everyday office problems such as space management, the selection of furnishings and equipment, purchasing, and service contracts7. Demonstrate an understanding of quality movement concepts that impact the office

Course Contents

professional writing ,conversation, anger management and problem solving , digital literacy protocol and Etiquette team building and coaching