Location

Productivity and Quality Institute - Cairo

Objectives

• • Understand the quality definitions, cost, characteristics & dimensions.• Understand what is meant by test, inspection, quality control, and quality assurance.• Understand the QMS principles. • Understand the 8 clauses of ISO 9001:2015• Understand the management system documentation

Outcomes

To be aware about the QMS principles , the process model and ISO 9001:2015 clauses

Course Contents

1- Quality definitions2- Quality cost3- Quality characteristics & quality dimensions 4- Quality control 5- Quality assurance 6- Quality management system7- QMS main benefits 8- QMS principles