Location

Productivity and Quality Institute - Cairo

Objectives

• At the end of the course the trainees will:1) Understand the quality definitions, cost, characteristics and dimensions.2) Understand what is meant by test, inspection, quality control, and quality assurance.3) Understand the 8 QMS principles. 4) Understand the 10 clauses of ISO 9001:2015

Outcomes

Understanding the 10 clauses of ISO 9001:2015

Course Contents

• Quality Definitions• Quality Cost• Quality Characteristics • Quality Dimensions • Quality Control • Quality Assurance • Quality Management System• QMS Main Benefits • QMS Principles• Definition Of Standards• The Process Model • ISO 9001:2015 Clauses