Location

Productivity and Quality Institute - Cairo

Objectives

• 1) Quality management system main benefits and principles2) The process model and ISO 9001:2015 clauses3) How to document the QMS and understand the types of documents

Outcomes

How to document the QMS and understand the types of documents

Course Contents

1- Quality definitions2- Quality cost3- Quality characteristics 4- Quality dimensions 5- Quality control 6- Quality assurance 7- Quality management system8- QMS main benefits 9- QMS principles10- Definition of standards11- The ISO 9000 family12- The process model 13- ISO 9001:2015 14- Documents types 15- Document contents