Location

Productivity and Quality Institute - Cairo

Objectives

• 1- Quality definitions2- Quality cost3- Quality characteristics 4- Quality dimensions 5- Quality control 6- Quality assurance 7- Quality management system8- QMS main benefits 9- QMS principles10- Definition of standards11- The ISO 9000 family12- The process model 13- ISO 9001:2015 clauses

Outcomes

Understand the Quality Management System According to ISO 9001/2015 Requirements

Course Contents

1) Quality definitions , cost , characteristics 2) Quality control and assurance 3) Quality management system main benefits and principles4) The process model and ISO 9001:2015 clauses