Location

Community Services & Continuing Education - Alexandria

Objectives

• This program is well designed to address the recently observed market need in the field of leadership & management in order to develop the fundamental skills of those who are current or future leaders.

Outcomes

Upon completion of this course, participants should have:• An improved identity as a person who is a leader• Attentive and connected listening skills• A visual leadership image• Skills in mastering their voice for greater influence • Skills to structure and deliver simple, powerful spoken messages

Course Contents

Leadership:Productivity and the dimensions of organizational performance. Contemporary leadership challenges. The leader personality. Leadership behavior. Leadership old paradigm. New concepts of leadership. Importance of EI in leadership success. Leader influence. Leadership Attitude.Motivation:Theories of Motivation. Motivational techniques. Motivation and Job design considerations. Coaching:Coaching benefits. What Coaching is and is Not. Coaching Skills. Role of communication in effective coaching. Characteristics of an Effective Coach. Coaching challenges that may appear during the process.Delegation:Priority Matrix. Guidelines for effective delegation. Empowerment. Criteria for good delegation.