Location

Community Services & Continuing Education - Alexandria

Objectives

• This course aims to:1. list examples that require successful negotiating skills in your personal and professional life. 2. Explain the elements of successful negotiation .3. Describe the barriers to successful negotiation.

Outcomes

Upon the completion you should:1. Conduct principled negotiations that result in wise agreements.2. Incorporate a process approach into your negotiation skill set.3. Formulate communication strategies based on various situations.4. Develop a confident negotiating style to deflect tough tactics.5. Apply practical psychology principles to negotiate effectively.

Course Contents

• What is Negotiation? • The criteria of Successful Negotiators. • Elements of Successful Negotiation• Preparation  Preparation Goals  Preparation Limits• Communication Skills  Active Listening  Clarity  Body Language• The BATNA.• Negotiation and its relation with perception, emotions and Communications. • Concessions.• Negotiation strategies and negotiation styles.