Location

Community Services & Continuing Education - Alexandria

Objectives

• This course aims to:1- Make appropriate travel arrangements and change reservations.2-Complete or change international travel documents in accordance with the applicable IATA rules and procedures.3-Construct complex fares and routings by applying advanced IATA fare construction principles; issue and re-issue tickets and other documents for all types of international journeys.

Outcomes

By the end of this course, Learners will be able to:1-Use Go &Get entry.2-Use Amadeus system to apply change or cancellation procedures on printed tickets.3- Use Amadeus system to change the class of service4- Use Amadeus automatic reissue system.5- Apply refund penalties6- partially use of tickets

Course Contents

• Reissue1. Reissue tickets on Amadeus System2. Chang Class of SERVICE.3. Use Part of the ticket.4. Cancelation Fees.• Refund 1- How to make Refund operation.2- How to make partially refund After Using the other part.3- applying Refund Penalty• Use Help entry and GG(Goget)