Location

Community Services & Continuing Education - Alexandria

Objectives

• This course aims to:• recognize the importance of interpersonal skills• describe how good communication with other can influence our working relationships• outline the roles we play in our work groups and teams

Outcomes

By the end of this training course, participants will be able to:• Determine their communication style• Develop strategies for interacting with communication styles unlike their own• Identify and use conflict resolution styles appropriate for different situations• Identify barriers to communication and strategies to overcome them• Listen effectively to ensure they have received messages as intended• Use nonverbal communication to express interest and demonstrate that they are actively engaged in conversations• Develop strategies for building and maintaining relationships

Course Contents

• Apply the important steps (Plan - Practice- Present).• Know the roles of using social media professionally.• Define your purpose.• Pursue Your Passion.• Tap into your values.• How and when to apply business etiquette tips.