Location

Community Services & Continuing Education - Alexandria

Objectives

• To help the attendees to do the following:• Apply breakthrough leadership and communication techniques to drive business value and become more powerful leader• Implement best practices for influencing peers, managers, subordinates, customers and other stakeholders• Explain how to effectively handle challenges such as delivering unpopular news, increasing team motivation and winning hearts and minds• Communicate confidently in any environment, from spontaneous “elevator pitches” to high stakes speeches and proposals that earn commitment and cooperation• Deliver powerful messages that lead to rapid action and that control emotions when facing resistance and conflict• Optimize internal communication and sell their organization’s vision, mission and values to their team members

Outcomes

By the end of the course, participants will be able to:• Recognize the importance of leading agile and resilient organizations during turbulent times.• Assess leadership capabilities for agility and resilience.• Lead and develop proactive mechanisms to withstand environmental disruptions.• Create compelling strategies to lead and drive agility and resilience.• Execute strategies to build and enhance agile and resilient organizations.

Course Contents

Understanding agility and resilience• Defining organizational agility and resilience• The new norms: pace, disruptions and turbulence• Organizational comparison: agility and resiliency versus rigidity and fragility• The importance of adaptive capacityo The Adaptive Capacity Framework• The concept of resilience engineeringAgility and resilience: A leadership pre-requisite• The Leadership self-assessment - Agility and Resiliency Profile TMo Assessment analysis and action plan• Critical competencies to lead in a disruptive business environment• The implications of agility and resilience for leadership• Anticipating disruptions before the damage occurs• Organizational agility and resilience: a leadership decisionPreparing for an agile and resilient workplace• A workplace assessment – An Organizational Profile TMo Assessment analysis and action plan• The culture connection• Skills associated with an agile and resilient work practice• Understanding the difference between