Location

Community Services & Continuing Education - Alexandria

Objectives

• • Professional Action/Development Plan• Writing a business email/ letterhead. etc.• Final Presentation Project in soft skills

Outcomes

• Understanding self and relationship management concepts• Applying essential communication skills• Knowing the different between social styles• Applying several negotiation techniques• Demonstrating the ability to present ideas clearly• Applying business writing techniques

Course Contents

• Introduction to Emotional Intelligence• Setting goals and self-planning• Time & Stress Management• Assertive Communication Skills• Communicating with Social Styles• Persuasion Skills• Negotiation Skills• Presentation Skills• Business Writing and Etiquette