Location

Productivity and Quality Institute - Alexandria

Objectives

• • Acquisition trainee concepts of the negotiation process• Acquisition apprentice knowledge of the strengths and weaknesses in negotiating tactics

Outcomes

• Understand the concept of negotiation• knowledge of the difference between negotiation and bargaining• good preparation for negotiations

Course Contents

• the concept of negotiation• The difference between negotiation and bargaining• good preparation for negotiations• negotiating areas• Conduct negotiations• Dealing with tricks and plans• negotiating strategies• When can resort to negotiation or bargaining• mediation• Arbitration