Location

Productivity and Quality Institute - Alexandria

Objectives

• • To give the participant to identify the decision-making and how to use them in problem-solving process• Identify the skills needed by the decision-maker• Identify the process of implementation of decisions

Outcomes

• familiarity with the trainee in a way identify and define the problem• knowledge of the decision-making steps and decisions are ands• Knowledge of the types of decisions and decision-making methods

Course Contents

• Quality problem-solving and decision-making• definition of the problem•Problem Solving• steps of decision-making• Who are the decision-makers• the reasons for the decision• types of decisions and classification• Decision-making methods• Find alternatives solution• making decisions related• Authorization• relationship management levels to take decisions