Location

Productivity and Quality Institute - Alexandria

Objectives

• • interpret the requirements of ISO/IEC 17020 as it relates to management system standards.• Distinguish between various type of inspection bodies.• Understand inspection planning process • Understand the inspection body complains and appeals process • Understand the difference between 2012 and 1998 standard versions.

Outcomes

• Understand the purpose of quality management system for inspection body • Know what to document and how to document it• Understand inspection body process planning.• Know how to implement ISO 17020 in an effective and efficient manner• Understand the purpose and intent of the ISO 17020 standard• Classify the inspection body types.• Understand the integration between inspection body management system and quality management system

Course Contents

• Quality Management and the role of inspection bodies • Classification of inspection bodies (Type A, B and C) • Overview of ISO/IEC 17020 requirements and its relationship with other related standards (ISO 9001) • Differences between the 2012 and 1998 versions of the standard• Initial steps to implementing ISO/IEC 17020 –• Inspection body subcontracting requirements and controls • Confidentiality and impartiality requirements for inspection body.• Inspection process planning and monitoring.• Quality management system requirements for inspection bodies.• Inspection body complains and appeals process. • Inspection methods; validation and references. • Dealing with defective inspection tools.• Inspection report and certificates.