Location

Productivity and Quality Institute - Alexandria

Objectives

• • Review and critique the options available to integrate quality, environmental and H&S management systems• Summaries the tangible benefits of introducing an IMS to your organization• Describe the techniques, approaches and methods involved in performing an audit of an IMS against the relevant criteria• Plan, develop and conduct an audit• Explain the purpose and typical content of an internal non conformity report.

Outcomes

• Guidelines of management system auditing according to ISO 19011:2011• Application of auditing guidelines to assess the conformance of the Integrated Management System • Initiating, preparing and conducting audit activities• Preparing and distributing the audit report• Completing audit and follow-up

Course Contents

• ISO 19011 Auditing standard• Audit Types• How to plan and conduct an internal audit• Audit planning• Roles and responsibilities of auditors• Audit reports Writing• Undertake audit follow-up activities