Location

Productivity and Quality Institute - Alexandria

Objectives

• This intensive 4–5-day training program is designed to equip participants with the knowledge and skills necessary to effectively measure performance and manage risk within their organizations. By exploring key performance indicators (KPIs), the balanced scorecard, and advanced data analysis techniques, participants will gain a comprehensive understanding of how to track progress, make informed decisions, and mitigate potential risks.

Outcomes

Data will be available soon!

Course Contents

• Performance Measurement and Metrics• Key Performance Indicators (KPIs): o Defining and selecting relevant KPIso Aligning KPIs with organizational goalso Developing KPI dashboards and scorecards• Balanced Scorecard: o Understanding the four perspectives of the balanced scorecardo Building a balanced scorecard for an organizationo Using the balanced scorecard to drive strategic performance• Data Analysis and Decision-Making: o Data collection and analysis techniqueso Using data to identify trends and patternso Making data-driven decisions to improve performance• Risk Management• Risk Identification and Assessment: o Identifying potential risks to the organizationo Assessing the likelihood and impact of riskso Developing a risk register• Risk Mitigation Strategies: o Implementing risk mitigation strategieso Creating a risk management plano Developing a risk culture• Integrating Risk Management into TQM: o Aligning risk management with quality management pri