Location

Productivity and Quality Institute - Alexandria

Objectives

• This intensive 4–5-day training course provides participants with a comprehensive understanding of quality assurance principles and process management. The course will focus on how to ensure that products and services meet specified requirements and how to improve the efficiency and effectiveness of processes

Outcomes

Data will be available soon!

Course Contents

• Quality Assurance Principles: o Definition of quality and its types (design quality, conformance quality, performance quality).o The role of quality assurance in organizations.o International quality standards (ISO 9001).• Process Management: o Product or service lifecycle.o Process analysis and value stream mapping.o Key Performance Indicators (KPIs) for measuring process performance.• Quality Assurance Tools: o Audits and inspections.o Verification and validation.o Statistical data analysis.• Quality Management Systems: o Building and implementing a quality management system.o The role of leadership in quality assurance.o Effective employee involvement in quality improvement.