Location

Productivity and Quality Institute - Alexandria

Objectives

• • Monitor progress• Discussion guide• Review outcomes

Outcomes

Data will be available soon!

Course Contents

Organizational Strategies and Business Plan• Definition• Importance• Roles and trends in people development• Emerging trends in people development• Industry codes of practice in people development• Organizational policies and procedures relating to capability development• Legal and ethical considerations in capability developmentCurrent Skills Vs Required Skills• What is competency?• What is a competency gap?• Five dimensions of competency• Training Needs Analysis (TNA)• BPLL Model in Training Needs Analysis• SPL Model in Training Needs Analysis• McGhee and Thayer’s Three Level Analysis• Methods to identify skills requirements• Trends in Training Needs Analysis• Emerging trends in talent management• The 5 levels of proficiencyConducting A Discussion• The PIES questioning technique• The process of active listening• Establish possible learning priorities• Critical success factors• Planning to conduct discussion• The ISA approach to conducting discussion• GROW