Location

Productivity and Quality Institute - Alexandria

Objectives

• This training program will make you aware of the following:• Understand your hidden potential• More self-confidence, self-discipline, and control• Better time–management• Communicate and contribute effectively to the business initiatives• Develop skills to rightly counter any challenges which might arise• Enhanced productivity

Outcomes

Data will be available soon!

Course Contents

Introduction• Themes of personal effectiveness• Purpose• Planning• Management• Staying PositiveGoal Setting• SWOT Analysis• Meeting the expectations of self• Meeting the expectations of other people• Adding value to self and others• Clarity in communication• The basic mindsetsConflict Management• What is conflict?• How to manage conflict?• 4 types of conflicto Angero Upseto Evasiono Reason/Rational approach to conflict management• Handling difficult people• Use of language while managing conflict- Objective vs. Subjective• Arriving a solution and gaining commitment• Non-Verbal communication• Develop the ability to appreciate othersTime Management• Prioritizing your time, energy, and effort• How to overcome procrastination• Time-Management Matrix• The wheel of life• 80/20 Pareto Principle• Identifying your time-wasters• How to delegate for resultsEmotional Intelligence• Living in the present• Thoughts, Feelings, and Attitudes• Optimism vs. Pessi