Location

Productivity and Quality Institute - Alexandria

Objectives

•  Set goals and develop team plans Implement plans and manage performance Review and reward performance

Outcomes

Data will be available soon!

Course Contents

The hierarchy of plansSetting S.M.A.R.T goalsManagement by objectives (MBO)Management by wandering around (MBWA)Developing team plansRASCIIdentifying, requesting and allocating resources required to implement the team plansPerformance management theoriesExpectancy TheoryMcGregor Theory X and Theory YFrederick Herzberg’s Hygiene and Motivational Factors TheoryCreating a high-performance teamSelecting the right team mixLeadership and focusMoving the team towards high performanceMonitoring team performanceManaging emotional statesMethods to improve team performanceManaging risksManager’s role in managing risksSources of risksAssessing risk using the following matricesImpact on employees and organizationReview and reward performanceHalo effects and pitchfork effectsRelevant professional or industry codes of practice and standards (KA3)Minimum pay and salary increaseNational wage council (for wage increments)TAFEPReview team perform