Location

Productivity and Quality Institute - Alexandria

Objectives

• The primary purpose of an incident investigation is to identify the causes of an incident in order to suggest remedial action which will prevent its ocurrence. This will often involve looking beyond the immediate, or direct, cause to the underlying, or root, causes. Only when all of these have been identified and tackled, can we claim to have taken effective action

Outcomes

Data will be available soon!

Course Contents

• Introduction:o Accidents vs. incidents.o The qualifications needed by accident investigation team.• The accident investigation kit.• Conducting the investigation:o Determining the facts.o Hard evidence.o Witness statements.o Collecting evidence.• Interviewing tips for accident investigators:o What points of focus?o Questioning techniques.o Essential Questions to ask.• Investigation Checklist:o Finding out what occurred.o Checking environment equipment.o Interview.o Follow leads.o Analyze all facts and causes.o Identifying direct and root causes.• Accident analysis:o Technical analysis.o Economic analysis.• Statistical analysis.(analysis categories)• Incidents Investigation Report writing skills• Applications and case studies.