Location

Productivity and Quality Institute - Alexandria

Objectives

• • Introduce Essentials of Quality Management System.• Illustrate all aspects of Quality Management system in the Pre-analytical, Analytical and post-Analytical phases of laboratory testing.• Discuss the importance of creating Quality Management System (QMS) in Medical Laboratories

Outcomes

• To identify the role of leadership support towards organizational excellence• To ensure disaster preparedness & emergency planning• To design patient's advisory/advocate team• To develop effective electronic medical record management system• To learn how to ensure safe water and food service

Course Contents

• Organization governance & management • Environmental facility management & infection prevention &control• Supply chain management• Laboratory testing process performance & equipment management• Laboratory information management• Work force management• Patient safety & risk management• Laboratory quality management & accreditation