Location

Productivity and Quality Institute - Alexandria

Objectives

• This course aims at providing the Candidates with the methods and tools of quality management and improvement in clinical laboratories. This course will help the lab professional to develop a QMS according to the different accreditation standards. The lab professional will also learn and practice how to develop improvement project tools and programs.

Outcomes

• Apply quality standards • Establish a quality culture• Develop KPIs and dashboard • Select and implement improvement project • Develop accreditation self-assessment checklist

Course Contents

Lectures: 1. Laboratory QMS and how to be designed 2. Quality planning3. Quality measures4. Developing policies & procedures5. Evaluating and Designing Quality Improvement ModelsPractical:- How to develop KPIs and dashboard - How to select and implement improvement project - How to develop accreditation self-assessment checklist