Location

Productivity and Quality Institute - Alexandria

Objectives

• Today’s ever-changing business environment requires new approaches to project management, which has become an important tool for dealing with time-to-market, resources limitations, downsizing, and global competition. As markets and project organizations become more dynamic, administrative and technical skills alone are no longer sufficient to deal with the complexities of modern project undertakings. Project managers who want to compete on a world-class level must understand the human side of their organization and business processes.This course details dealing with project teams, delegation, motivation, empowerment, accountability, conflict management and communication.

Outcomes

• Explain the difference between Project Leaders and Project Managers• Understand the importance of human skills for Project Leaders• Identify the Benefits their organization will gain from having qualified Project Leaders• Obtain a systematic approach for developing Project Leadership skills at your organization

Course Contents

Project Management Key Concepts• Projects and Operations• Current Trends• What Projects Exist Within an OrganizationProject Life Cycle and PM Phases• Project Phases• Project Life CycleOrganizational Impacts of Project Management• Functional, Matrix and Projectized OrganizationEffective Communication• Rules for Effective Communication• Goals of Interpersonal CommunicationsMotivation• Why Motivation Is Needed?• Motivation Process• Complications in The Motivational ProcessConflicts Management• Project Conflicts• Four Levels of Conflict• Positive Value of ConflictsNegotiation• Principles of Negotiation• Common Methods of Negotiation• Impact of Culture on NegotiationLeadership• Leadership Traits and Skills• Principles of LeadershipTeam Management • Teamwork• What Is Team Building?