Location

Productivity and Quality Institute - Alexandria

Objectives

• • Awareness of modern quality concept• Apprentice training on the establishment and operation of an independent quality system

Outcomes

• Understanding the PDCA Cycle • Describing the benefits of a QMS• Applying the process approach in a QMS

Course Contents

 Understand quality management definitions, Concepts and guidelines Study the scope and purpose of ISO 9001 List the ISO 9000 series family of standards Understand the use of the ISO 19011 standard Recognize the benefits of a quality management system and ISO 9001 The structure of the ISO 9000:2015 series of standards Discuss the requirements of the ISO 9001:2015 Standard and its application  Identify the main changes between the 2000 version and the 2015 version of the standard Identify responsibilities for quality systems Identify key processes, including process mapping, and techniques required in fulfilling the standards Implementation procedures for achieving ISO 9001:2015Working in groups, practice real world skills necessary to successful implementation of an effective