Location

Arab Institute for Leadership Development

Objectives

• • Start with yourself. • Identify employees' strengths and weaknesses. • Defining workplace guidelines. • Give employees a voice.• Assertiveness training.• Stress management.• Employee development. • Encourage employees to share their emotions• Handel difficult conversations • Self-awareness

Outcomes

1. Understanding Emotions2. Strengthening Self-Awareness3. Achieving Emotional Balance4. Crafting an Emotionally Intelligent Environment — Self-Regulate and Self-Motivate5. Handling Conflict With Empathy6. Refining Relationships Through Social Awareness and Communication7. The Role of Emotional Intelligence in Leadership8. Applying Workplace Emotional Intelligence Tools

Course Contents

Emotional intelligence (EI) underlies our self-awareness, empathy and leadership. Research conducted by Gallup has found that the EI of leaders directly correlates to employee’s tenure and productivity, with most employees care more about their relationship with their boss than the salary. EI is the key ingredient in successful leadership and can be developed through practice.This course shows you to harness your own emotions and those of others to enhance decision-making, improve behaviors and facilitate high performance.