Location

Arab Institute for Leadership Development

Objectives

• Develop participants' knowledge and skills in analyzing and facing difficult situations and managing crises and disasters efficiently and effectively

Outcomes

At the end of this programme, the participant is expected to be able to:1- Defining the concepts of difficult situations, crises and disasters and distinguishing between them.2- Determine the causes of difficult situations.3- Analyzing difficult situations, crises and disasters.4- Efficient handling of crises and disasters.5- Preparing and training the crisis and disaster team.6- Preparing systems to prevent crises, difficult situations and disasters.7- Making decisions efficiently and effectively.

Course Contents

1- Difficult situations (their concept and causes).2- Analyzing difficult situations related to mental, behavioral, organizational and supervisory abilities.3- Methods of coping with difficult situations.4- Decision "Concept - Importance - Types".5- Decision-making cycle.6- Factors affecting decision-making.7- The art of making and making decisions to face difficult situations, crises and disasters.8- Defining crisis management and its basic elements.9- Types of crises and the causes of the crisis.10- Steps and skills for dealing with crises and disasters.11- Selecting and training a crisis-handling team.12- Crisis and disaster prevention systems