I started my professional career in 2004 as a graduate teaching assistant in the Productivity and Quality Institute (PQI), where I a participated in a number of course designs. To enhace my knowledge in the field of management and specifically quality management, I joined the master program of Total quality management in 2004 till 2006. Since I am originaly an Electronics and Communication Engineer, I wanted to combine both technical and managerial skills in one piece of academic work. As a result, my master thesis was specialised in learning management System (e-learning) and their critical quality dimensions (Titled: An Investigation of the Quality measures for Distance Learning in Higher Education). Bieng awarded a master degree in quality management has given the chance to deliver a number of training courses a specialized diplomas. In 2009, I joined the college of Health, Community and Educational studies at the University of Northumbria to continue further investigations in the field of Learning Management Systems as a phd candidate. My PhD thesis (Titled: An Investigation of Electronic Learning in Higher Education: The Egyptian Context) investigated the ability of e-learning systems in improving the quality of higher education in Egypt through the proposal of an academic framework for decision makers. The study included a large number of participants (students, academics, employers and government representatives) in order to give a representative sample of the Egyptian society. Since then, I have been specialized in the teaching, design and of master and diploma courses specialized in the field of Management Information Systems at the PQI, besides publishing a number of research papers in the same field. In 2014, I joined the College of International Transport & Logistics (CITL) as a part-time staff member specialized in Information Systems and e-logistics. Then, I fully joined CITL as the Head of Quality Assurance Unit in 2018. Accordingly, I am incharge of national and international accreditation files.