Course
code IM544E
credit_hours 3
title Quality Assurance Systems
arbic title
prequisites IM443
credit hours 3
Description/Outcomes Quality Management and Quality Assurance vocabulary, development of quality assurance standards; complaint, myths and advantages of quality assurance certification; structure of quality assurance standards, procedure of implementation quality assurance standards, certification and accreditation bodies, clauses of quality assurance standards, selection of appropriate quality management standards, quality management and quality systems guidelines, structure of quality manual, internal and external auditing, auditor qualification, reporting the audit, standards strongly related to quality assurance standard.
arabic Description/Outcomes
objectives The objective of the course is to understand the family of quality assurance standards, awareness of the domains of its implementation, methods of its auditing students by the end of the course should have appropriate skills to write quality manual and practice the internal auditing procedure.
arabic objectives
ref. books David Hoyle, “ISO 9000 Quality Systems Handbook”, Butterworth-Heinemann
arabic ref. books
textbook
arabic textbook
objective set paragraphs
content set bullets
Course Content
content serial Description
1 The Background to Quality System Standards. Quality Management Systems Fundamentals. Vocabulary ISO 9000:2000; Second Edition 15-12-2000. Quality Management Systems Requirements ISO 9001; Third Edition 15-12-2000. Quality Management Systems Guidelines for Performance Improvement ISO 9004 second edition 15-12-2000 Quality Systems Documentation ? Manual. 7th Week Exam. Quality Systems Documentation ? Procedures. Quality Systems Documentation ? Work Instructions and Forms. Certification to ISO 9001:2000. Certification to ISO 9001:2000. 12th Week Exam. Quality Management Systems Auditing ? Planning and Execution. Quality Management Systems Auditing ? Corrective Actions. Quality Management Systems Auditing ? Follow-up. Final Exam.
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