Course
| code | HM334 |
| credit_hours | 2 |
| title | Travel Agencies Operations |
| arbic title | |
| prequisites | TM132 |
| credit hours | 2 |
| Description/Outcomes | This course explores the preparation and design of a tourist program. It provides students with methods of quotation for individuals and groups; hotel accommodation?etc. it presents the relation between travel agencies and hotels, Transfer/ transportation, Calculation of other components of a tourist program and calculation of mark up and commissions. It illustrates exchange service vouchers, types, issuance and calculation, and preparation of program files and evaluation of program. Then, it tackles air transportation. Topics include air timetables, OAG manual (World Time zone map, International time calculator, Baggage allowance; and Reservation cards. |
| arabic Description/Outcomes | |
| objectives | Plan and design tour programs
Explain the relationship between hospitality industry and other service suppliers.
Calculate commission and mark up.
Deal with airline schedules. Decoding all necessary codes
Know how to handle and record reservations properly. |
| arabic objectives | |
| ref. books | |
| arabic ref. books | |
| textbook | |
| arabic textbook | |
| objective set | bullets |
| content set | combined |
Course Content
| content serial |
Description |
| 1 |
Preparation and Design of Tour Program
Steps
Advantages
|
| 2 |
Airline Time Tables
Schedule
Worldwide City to City Schedule
|
| 3 |
Quotation of a Tour Program for Individuals and Groups
Calculating Hotel Accommodation
Transfer Transport
Meet and Assist
Guidance
Entry Fees
Small Packages
Any other services
|
| 4 |
World Time Zone Map
GMT
Time differences
|
| 5 |
Service Baggage Allowance
Piece Concept
Weight Concept
|
| 6 |
Calculating Markup and Commission
Markup
Retailer Commission
|
| 7 |
Reservation Card
Components
Usage
|
| 8 |
Service Voucher
Components of Service Voucher
Path of Service Voucher
|
| 9 |
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| 10 |
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| 11 |
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| 12 |
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| 13 |
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| 14 |
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| 15 |
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| 16 |
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