Course
| code | HM231 |
| credit_hours | 3 |
| title | Hotel Housekeeping |
| arbic title | |
| prequisites | None |
| credit hours | 3 |
| Description/Outcomes | The Course aims at discussing and clarifying the work, organization and importance of housekeeping department. It also clarifies the needed equipment and materials. It enables students to practice different cleaning s as to help them having the basics needed to work and operate housekeeping department. |
| arabic Description/Outcomes | |
| objectives | 1. Define the management structure of lodging establishmentsrn2. Discuss the interaction of the housekeeping department and the units rn3. Understand the role of the executive housekeeper as department headrn4. Define the different areas of responsibilitiesrn5. Describe the process of dividing guestrooms cleaning staff into teamsrn6. Define the concepts of fixed and operating assets rn7. Explain how housekeeping inventories are conducted rn8. Explain the work and equipment of a laundry rn9. Explain how inspection id conductedrn |
| arabic objectives | |
| ref. books | |
| arabic ref. books | |
| textbook | Matt. A. casado, Housekeeping Management,2012, John Willey& Sons |
| arabic textbook | |
| objective set | bullets |
| content set | combined |
Course Content
| content serial |
Description |
| 1 |
Describing different types of loading industry and housekeeping in the white house and in cruise ships
|
| 2 |
General clean and perfect room, different terminologies in housekeeping
|
| 3 |
Explain the elements of room division and the interaction between housekeeping and other departments.
|
| 4 |
Understand the role of executive housekeeping and its managerial responsibilities
|
| 5 |
Define the areas of housekeeping responsibilities and the process of driving guestrooms cleaning staff into teams
|
| 6 |
Classification of housekeeping materials, and how to conduct inventories
|
| 7 |
7th week exam
|
| 8 |
Characteristics of housekeeping fixed assets and describing cleaning supplies/ Field trip
|
| 9 |
Reusable and non- reusable supplies, linen Characteristics and control
|
| 10 |
The process of planning a laundry, the operation and staff of a laundry
|
| 11 |
The daily sequence of performed by the housekeeping department
|
| 12 |
12th week exam
|
| 13 |
Explain the process of selecting, hiring and evaluating housekeeping staff
|
| 14 |
Understand the purpose of operating budgets in HK department
|
| 15 |
Revision
|
| 16 |
Final Exam
|