As part of its ongoing mission to foster institutional excellence and promote quality standards across Egypt and the Arab region, the Productivity and Quality Institute (PQI) – affiliated with the Arab Academy for Science, Technology & Maritime Transport – successfully delivered a comprehensive consulting project for Fathalla Wholesale Markets, aimed at qualifying the company to obtain the ISO 9001:2015 certification in Quality Management Systems.
The project involved a multi-phase roadmap that included:
Assessment and analysis of the company’s current operations
Designing and implementing a full-fledged quality system aligned with ISO requirements
Training management teams on continuous improvement principles
Conducting internal audits
Preparing the organization for successful external certification
Capt. Alaa Fathalla, Chairman of Fathalla Markets, commended PQI’s consulting team for their professionalism and key role in enhancing internal processes, which culminated in the official certification granted by an internationally accredited body.
This achievement is part of PQI’s continued success in delivering strategic consulting services that support institutional sustainability and quality transformation across diverse sectors.