Productivity & Quality Institute  Alexandria

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PQI Supports Fathalla Markets in Achieving ISO 9001:2015 Quality Management Certification

 

As part of its ongoing mission to foster institutional excellence and promote quality standards across Egypt and the Arab region, the Productivity and Quality Institute (PQI) – affiliated with the Arab Academy for Science, Technology & Maritime Transport – successfully delivered a comprehensive consulting project for Fathalla Wholesale Markets, aimed at qualifying the company to obtain the ISO 9001:2015 certification in Quality Management Systems.

The project involved a multi-phase roadmap that included:

  • Assessment and analysis of the company’s current operations

  • Designing and implementing a full-fledged quality system aligned with ISO requirements

  • Training management teams on continuous improvement principles

  • Conducting internal audits

  • Preparing the organization for successful external certification

Capt. Alaa Fathalla, Chairman of Fathalla Markets, commended PQI’s consulting team for their professionalism and key role in enhancing internal processes, which culminated in the official certification granted by an internationally accredited body.

This achievement is part of PQI’s continued success in delivering strategic consulting services that support institutional sustainability and quality transformation across diverse sectors.