Crisis Management Diploma

Major Description

• Crisis Management program was designed to provide an interdisciplinary graduate education for persons engaged in or seeking professional careers in crisis, disaster, and emergency management in the public, private, and non-profit sectors.
• Managers and executives at all levels of the organization are paid to manage crises and do so on a daily basis. Their skills are tested to the utmost when they have to manage serious crises that have the potential to disrupt the organization''s income sources, operating expenses, stock price, competitive position and ongoing business.

Course Description

1. Introduction to Crisis Management
• The course aims at increasing the students understanding about the different concepts of crisis management, conflict management, conflict resolution and conflict prevention. The students should be able to analyze and understand conflicts in these terms and the theoretical development of the concepts.
2. Business Intelligence & Decision Support Systems
• This course aims to support better business decision-making. Thus a BI system can be called a decision support system (DSS). Though the term business intelligence is often used as a synonym for competitive intelligence, because they both support decision making, BI uses technologies, processes, and applications to analyze mostly internal, structured data and business processes while competitive intelligence is done by gathering, analyzing and disseminating information with or without support from technology and applications, and focuses on all-source information and data (unstructured or structured), mostly external, but also internal to a company, to support decision making.
3. Corporate Governance
• This course focuses on is the set of processes, customs, policies, laws, and institutions affecting the way a corporation (or company) is directed, administered or controlled. Corporate governance also includes the relationships among the many stakeholders involved and the goals for which the corporation is governed.
4. Risk Management
• The course focuses on All companies face risk. But how they handle those risks—and the cost of handling those risks—can make the difference between an organization that thrives and grows and one that barely hangs on.
• Proactive risk management need not be complex, overly burdensome, and expensive. But senior management must drive it, and in a way that encourages active participation for the long term.
• Developments of concepts required for risk based planning and risk management. Objectives of and methods for vulnerability assessment for natural disasters and technological hazards. Risk analysis, risk perception, risk communication and risk mitigation.
5. Systems Thinking & Policy Modeling
• This course provides an introduction to the form of systems thinking called system dynamics. The emphasis is on the creation and use of strategic models which allow the rigorous testing of different policies to understand the behavior of organizations over time.
• This course concentrates on the use of pre-built simulation models and the contribution that they can make to management.
6. Indicators & Early Warning System
• The objective of the course is to establish valid baseline measures of the core attributes of each, distinctive societal system on each of the Four fundamental aspects: Business Context governance, development, and conflict, and, it must monitor changes in the key qualities of those Four aspects so as to alert designated agencies and policy makers to problematic conditions or situations that could lead to serious, systemic disruptions.